Unitech Networks Pty Ltd ("Unitech", "we", "us") respects your privacy. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), where they apply to us.
What we collect
When you send a contact or quote form, or call or email us, we may collect:
- Your name, phone number and email address
- Your suburb or postcode
- Details about your property and the service you need
- Anything else you choose to include in your message
Our forms also record which page you were on and how you found the site (for example a Google search or an ad), so we know which marketing is working. We never ask for payment details or sensitive information through the website.
How we use it
- To respond to your enquiry and prepare a quote
- To arrange a site visit and carry out the work you request
- To follow up on your enquiry or job
- To understand and improve how people use our website
We do not sell your personal information.
Services we use
To run the website we use a small number of trusted providers, who may store data outside Australia:
Formspree
Delivers form submissions to our email.
Cloudflare
Hosts the website and keeps it secure.
Analytics and Ads, where enabled, measure visits and enquiries. Your form contents are not sent to Google.
Cookies
Analytics and advertising tools may set cookies to count visits and enquiries. You can block or delete cookies in your browser settings, and the website will still work.
Keeping your information safe
We take reasonable steps to protect your information, and we keep it only as long as we need it for the purposes above or as the law requires.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or raise a privacy concern, at any time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.